HELP
We accept the following payment methods: When processing purchases, we will show you the options available for your order.
HOME DELIVERY
-
Next day delivery guaranteed - 8.95 EUR
Not available in all regions. -
Delivery in 2-3 working days - 3.95 EUR
Shipping will be free if your order includes non-discounted items worth over 50 EUR.
Remember that orders will be charged a corresponding delivery rate. -
Delivery in 1-2 working days - 5.95 EUR
-
Defined Delivery Day - 4.95 EUR
Delivery on the date and at the time chosen by you. Except Saturdays and Sundays.
-
We don't accept returns for used items.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@theorganics.shop
